Zumra

Indulge with this exquisite shape jutti that will fall at all haute couture standards, incorporating best form of makhmal has all the finesse of craftsmanship and comfort. 

Upper and Back: fine velvet with embellishments

Inner Lining: Velvet texture for luxurious comfort

Color: Black

Cushioning: Double padded sole

Sole: Natural leather

Note: Product color may slightly vary due to photographic lighting sources or your screen setting. Any imperfections found are not a manufacturing flaw but attributed to the uniqueness and quality of each handmade product.

You may return or exchange your purchase within 3 days from the date of delivery.

Conditions for Return

• Items must be unused, unwashed, and returned in their original packaging with all tags attached.

• Articles must be in the same condition as received.

• Sale items are non-refundable and non-exchangeable.

• Articles priced below PKR 3000 are not eligible for return, exchange, or refund.

How to Initiate a Return

• Contact our Customer Care Department via email to request a Return Authorization Form.

• Include the completed Return Form with your return shipment.

• Customers are responsible for shipping the item back to our designated warehouse.

Refund Policy

• Refunds are only applicable for customers who have paid via debit or credit card.

• Cash on Delivery (COD) orders are eligible for exchange only — no refunds will be issued for COD orders.

• Shipping charges are non-refundable, unless the item delivered was incorrect or defective.

Important Notes

• Exchanges are subject to product availability at the time your return is received.

• We reserve the right to refuse returns that do not meet our return policy criteria.