Returns/Exchanges

To avoid any inconvenience for our valued customers, we use standard US and EUR shoe sizes to help you pick the perfect size. Our products are made of faux leather that adjust itself to take the shape of your feet. However if you are still not comfortable with the mentioned measurements, you can write to us at connect@dazzlebysarah.com or WhatsApp us at +92 335 8252245 to customize your favorite design for you. 

We offer exchange in case there is a quality concern or a size issue from company's end. Exchange is only acceptable if the customer notifies of such matter within 3 working days of receiving the product. Product exchange will be done without any extra charges within 15 working days of complaint registration. Local Replacement charges will be Rs. 500/- if customer demands a replacement in case of incorrect size ordered.

For International Replacement claim, company's policy might be subject to change as per the scenario put forth by the client.

Dazzle by Sarah holds the responsibility to reject any exchange claim if not met with company policy as mentioned in the paragraph above.

No exchange in size for color or design customized juttis.

Sale articles will not be exchanged for size or color.

As a company policy, we do not entertain refund & cancellation requests.