Frequently Asked Questions (FAQs)



How can I make a purchase from Dazzle?

Ordering process at Dazzle is fast and effortless. Browse through the website, pick what you like, add to cart and enter your relevant information at the checkout.



Are the colors of the juttis accurate or not?

Our team has made its best effort to display the accurate color of the juttis. However, the colors may differ on various displays and screens.



How do I contact your Customer service team?

You can contact customer care via email connect@ dazzlebysarah.com and via whatsapp at +92 321 5911094. Our team will get back to you as soon as possible.



Where is the physical outlet of Dazzle?

Currently, Dazzle is only an online store.



How should I choose my size?

There is a size chart available at every product page at the website along with a tip to measure your foot.



Do Dazzle juttis stretch over time?

The more you wear these juttis, the more comfortable they get as natural leather expands by about half an inch after a week or two



Do Dazzle juttis fit wide, narrow or problematic feet the same?

Yes, our juttis are lined with specialty insoles that make the shoe more comfortable by offering better positioning and support.However, if the feet are too broad or too narrow, the size may vary.



Do all jutti styles fit the same?

We recommend going for a size up when buying Dazzle shoes. The fit may vary a little depending on the jutti style you order. However, if the jutti feels a bit snug, give it some time to take the shape of your foot.



Which countries does Dazzle ship to?

Dazzle ships Worldwide within 7 to 10 working days.



What are the different payment methods?

We accept COD, EasyPaisa/JazzCash, Bank Transfer and Credit Card Payment for local clients. For international orders we also accept Western Union and Credit Cards along with Bank Transfer.



What are the shipping charges?

We offer free shipping nationwide. For international orders shipping charges depend on your geographical location.



Would there be any hidden taxes or duties that I must pay?

Custom duties or any sort of taxes applicable on the imported product will be payable by the customer (i.e. the importer). Please note that we have no control over these duties.



What is your Exchange policy?

We offer free exchange in case of size/quality issue from company's end within 3 working days. Please Visit the Following link for more details: Exchange Policy



What is your Return and Refund policy?

As per company policy, we do not entertain return, cancellation and refund requests requests.



How do I care for my juttis?

Wipe your shoes gently with the dry cloth to remove dried-on dirt and dust. Be careful with the embellishments; they might wear off if you are too hard on your shoes.



Any tips to keep in mind?

All the juttis have a leather base, so it is best to avoid water. Keep the shoes away from moist air, in the Dazzle boxes to preserve them for longer.